C.R.M is the short for Customer Relationship Management it is a software that posses the quintessential capabilities for an automotive dealership to maintain a good relationship with their existing or new customers. In a nut shell the CRM is designed to sort, filter, and management customer’s information in an effective way. It has some eerie resemblance to a well known software everyone uses on a daily basis called “Microsoft Outlook”. There are some key differences between a CRM and a DMS, don’t get caught up in the big words. A DMS system or Dealer Management Software should have a build in CRM capabilities, and in addition some functionalities a CRM can not offer. But today we are going to focus solely on the CRM aspect of the technology. When choosing a CRM service provider, the customer Read More…
06.28.10 | Autos | iwellbc
If you are the GSM or general manager of an automotive dealership, you probably have never heard of the term “data integrity”. The term “data integrity” means data that have a complete or whole structure. All characteristics of the data including business rules, rules for how pieces of data relate, dates, definitions and lineage must be correct for data to be complete. Or in plain English is your data accurate! With many tools today that’s been offered in the automotive industry it is difficult to comprehend their complexity and functionality. Problems occur from both end of this equation, the business end problems occur from poorly developed software that has many bugs and some fundamental flaw. The user end comes from lack of training and poor user interface, resulting in mistakes and poor data integrity. On top Read More…
06.21.10 | Autos | iwellbc
Do you need automotive parts but you do not know where to look? You are in luck because this article will lead you to the products that you are looking for. Whether you need a used car part or a brand new one, you will be able to find them easily as long as you search at the right places. Moreover, you can be sure that what you are getting is one of the best deals. So if you want to know where to buy automotive parts, here are some places that you should consider. ? Your first stop should be your local car parts dealer or shop. It is best to look first in the shops near you so that you can save time and money. Moreover, you probably know the owner or at least Read More…
06.14.10 | Autos | iwellbc
Project Management for the Automotive Industry
Project Management can be seen in many different industries: software, construction, films, automotive, etc. In the automotive industry the need for a more efficient way of doing business has become absolutely essential. It is said that “projectized” organizations are approximately forty times more efficient than “functional” organizations. This chapter will look more in depth into the history of project management in this industry and also delve into the organizational structure that a firm in this industry might want to utilize. Computer-aided Design is briefly discussed as well as a glimpse into the future of the automobile.
History
Project management did not become a major part of the Automotive Industry until the Modern Era of the automobile, which defines the industry that has existed for the past 25 years. However, this shift to a Read More…
05.21.10 | Autos | iwellbc
Jobs within the automotive industry are extremely varied. Depending on which element you would like to enter defines what kind of jobs to go for. Put simply there are two major sectors dividing the industry; those who work in the development, manufacture and sale of new cars, and those involved in the after sales garage industries.
Both can be lucrative industries to enter, especially the latter as the majority of people lack any real mechanical knowledge so your skill with an engine is often required by many.
Employment within the car manufacturing industry has a wide scope and is not necessarily defined by engineering qualifications. Sadly the British motor industry had been in decline for some years, most will remember the ghastly scenes outside Rover’s Longbridge plant during its closure in 2005.
It seems to have settled Read More…
05.11.10 | Autos | iwellbc